As a key member of the Canadian leadership team and reporting directly to the President you will have overall responsibility for enhancing the dealership experience and customer satisfaction. This is an increasingly important emphasis for the Company because of its potential for enhancing appreciation for the brand, resulting in increased customer loyalty, higher vehicle resale values and increased parts & accessories sales at the dealer level.
The incumbent will be responsible for all Aftersales operations including Business Planning & Programs, Sales & Marketing, Parts Logistics (Supply, Pricing, Distribution & PDC), Quality Assurance, Warranty & Techline.